Refunds and cancellations

Refund / Cancellation Policy

  1. There will be no refund/cancellation once payment is made except under following circumstances

  • if A to Z Efiling Solutions Private Limited hereinafter called as “Service Provider (SP )” fails to provide the service

  • In the event of winding up of the SP or due to applicability of Force majure clause

  • In case of mutual consent between the SP and the customer hereinafter referred to as SR

  2    In case of refund/cancellation under any of the above circumstances the tax paid to the government or if not paid by the date of cancellation/refund matter is  decided then if the amount becomes due then that much amount will not be refunded under any circumstances

 3. The SR can never claim any refund/cancellation on account of deficiency in services and the maximum amount payable to the SR under any circumstances be the amount as agreed under above 3 clauses subject to adjustment as discussed above

    4.In case a refund is agreed as above then subject to adjustment as above of taxes the amount related to the service opted for to the extent of prorate completion will     be deducted and the balance amount be paid by online mode in same account from which the amount was initially paid.

4.Some services are of the nature viz PAN TAN Applications that are filed with various departments along with fees initially and those applications are part of the full process of provision of that particular case .In these type of cases the amount that has been paid by the SP to the application receiving institution shall always be deducted from the amount to be refunded.